Exceptional customer service

Here’s the real story

Decent one-night stay with clean rooms and a comfortable bed. The complimentary breakfast offered a good variety of options, including scrambled eggs and bacon. While the staff were polite and efficient, the location had some challenges with accessibility. Parking was also a hassle, but it served its purpose for an overnight layover.

Utilize the 24-hour shuttle service for convenient airport access, and opt for early check-in to maximize your stay.

I had a great one-night stay in a Queen Suite with Two Queen Beds. The staff was helpful, and I appreciated the early check-in option. The complimentary shuttle made it super easy to get to the airport for my flight. I'd definitely recommend it! 😊

The large king room was comfortable and clean, providing a welcome space after a long journey. Efficient check-in and friendly staff made the experience smooth, with great communication regarding shuttle services. However, the location can be tricky to find, and the breakfast options were somewhat limited, leaving room for improvement.

The hotel is perfect for families heading for an Alaska cruise, and we loved the spacious suite we got for the night. Having two dogs with us was a breeze thanks to the welcoming vibe and facilities.

My kids wished for more breakfast options.

We enjoyed our stay with the kids, especially the spacious Queen suite. It was a bonus being so close to the airport, which made our travel smooth. The kids loved exploring the area, and we appreciated the family-friendly vibes throughout our visit.

My kids wished there were more options in the breakfast area.

the bathroom door was a bit light and flaking off, but the room had great water pressure in the shower and a spacious king room. loved the free use cart for luggage and how clean everything was!

pleasant stay with attentive service

The staff truly stood out during our 3-night stay, especially Nic at the front desk, who ensured our check-in was seamless. Also, Juan, the shuttle driver, was friendly and added a personal touch to our transport experience. The breakfast options were better than expected, with freshly prepared items that catered to various preferences.

The hotel location was a bit odd, making it less accessible than some may prefer.

The staff significantly enhanced the experience, particularly Jaime, the shuttle driver, who was friendly and punctual. The large king room exceeded expectations in spaciousness, and the breakfast, especially the scrambled eggs, was a pleasant surprise. However, locating the hotel proved challenging due to its position away from main roads, complicating shuttle communications. Despite the occasional taxi confusion, the overall cleanliness and comfort made for an enjoyable stay.

The front desk staff were exceptionally helpful. The front desk guy assisted us efficiently during late check-in after our flight delay, and the lady ensured my cab was ready the next morning. The flexibility and support from the staff made our short stay very comfortable and stress-free.

The hotel location was a bit odd.